Integrity Built Into Every Engagement
We uphold the highest standards of responsibility through clear policies, ethical practices, and transparent governance frameworks, ensuring compliance, accountability, and trust across every engagement with our clients and partners.
Privacy Policy
Last Updated: 2025-09-01
Venndata (“we”, “our”, “us”) is committed to protecting the privacy and security of the personal information we process. This Privacy Policy explains how we collect, use, store, and protect personal data when providing our data consulting services and when individuals interact with our website.
Who We Are
We are a South African-based data consulting company providing outsourced data engineering and analytics services to clients in the UK, and beyond. Our operations comply with the Protection of Personal Information Act (POPIA) in South Africa, as well as the General Data Protection Regulation (GDPR) in the EU and UK.
Information We Collect
We may collect and process the following categories of personal information:
- Contact Information: Name, email address, phone number, company name, job title.
- Business Information: Project details, service requests, and contractual documents.
- Technical Information: IP address, browser type, device identifiers, and website usage data.
- Other Information: Any information voluntarily shared with us via forms, email, or meetings.
- We do not knowingly collect sensitive personal information unless strictly necessary and with explicit consent.
How We Use Personal Data
We process personal information for the following purposes:
- To provide consulting and support services.
- To manage client relationships and contracts.
- To respond to inquiries and requests.
- To improve our website, services, and communications.
- To comply with legal and regulatory obligations.
We only process personal data where a lawful basis exists (e.g., contractual necessity, legal compliance, consent, or legitimate interests).
Data Sharing and Transfers
We do not sell personal data. We may share information with:
- Our trusted employees, contractors, or service providers under strict confidentiality.
- Third parties where required by law, regulation, or legal process.
- International clients or partners, ensuring safeguards are in place.
As we operate from South Africa, data may be transferred internationally. Where data is transferred outside the UK/EU, we ensure appropriate safeguards are applied to protect it.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, regulation, or contractual obligation.
Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Your Rights
If you are located in the UK/EU, you have the following rights under GDPR:
- Right to access your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restrict or object to processing.
- Right to data portability.
- Right to lodge a complaint with a supervisory authority.
South African data subjects also have similar rights under POPIA.
Requests to exercise these rights can be made via the contact details below.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. Visitors can control cookie preferences through their browser settings.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
- Email: legal@venndata.io
- Address: Lancashire, United Kingdom